Privacy Policy

1. Introduction

This Privacy Policy describes how OpportunityToServe.org ("we", "our", or "us") collects, uses, and shares your personal information when you use our platform. By using our service, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Service includes:

• Personal Data: Personally identifiable information, such as your name, email address, phone number, and address, that you voluntarily give to us when you register with the Service or when you choose to participate in various activities related to the Service, such as posting needs, making donations, or contacting us.
• Derivative Data: Information our servers automatically collect when you access the Service, such as your IP address, browser type, operating system, access times, and the pages you have viewed directly before and after accessing the Service.
• Financial Data: Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date) that we may collect when you make a donation. We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our third-party payment processors.

3. Use of Your Information

Having accurate information about you permits us to provide you with a smooth, efficient, and customized experience. Specifically, we may use information collected about you via the Service to:

• Create and manage your account.
• Process your donations and other transactions.
• Email you regarding your account or order.
• Enable user-to-user communications.
• Fulfill and manage purchases, orders, payments, and other transactions related to the Service.
• Monitor and analyze usage and trends to improve your experience with the Service.
• Notify you of updates to the Service.
• Resolve disputes and troubleshoot problems.

4. Disclosure of Your Information

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

• By Law or to Protect Rights: If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.
• Third-Party Service Providers: We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
• Other Users: If you interact with other users of the Service (e.g., by posting a need or making a donation), those users may see your name, profile photo, and descriptions of your activity, subject to your privacy preferences.

5. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

6. Your Choices Regarding Your Information

You may at any time review or change the information in your account or terminate your account by logging into your account settings or contacting us using the contact information provided below.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:
OpportunityToServe.org Privacy Team
privacy@OpportunityToServe.org